Dashboard screen (Service Visits this Week tab)
In the center of the Dashboard screen there is a summary of various performance metrics. Select the type of information you want to see by clicking on the appropriate tab:
- Service Visits this Week
- Scheduled PMs
- Open Equipment Alarms
- Operator Assistant
When the Service Visits this Week tab is selected, a bar chart displays below the tabs. The chart is titled “Service Visits Summary.” It shows the number of service visits from STERIS technicians as well as the type of service that was performed. Hover your cursor over a bar and an explanation of the bar displays. The bars are color coded to show the type of service performed:
- Blue Preventative maintenance
- Gray Field repair
- Beige Specialty service
The information in the chart can be displayed in two formats. Select the format by choosing an icon located to the right of the Service Visits Summary title.
- The Monthly icon (
) displays a bar chart that shows the number of service visits that were completed each week for approximately the last two months. Each bar represents a different week. An example is shown below.
- The Weekly icon (
) displays the number of visits that were completed for each type of service during the current week. An example is shown below.
Perform the following steps to see the Service Visits this Week information.
Steps
Step 1. Go to the Dashboard screen of the ConnectCare service portal. The Service Visits this Week tab is automatically selected when the Dashboard screen opens. Below the tab is the Service Visits Summary graph.
Figure. Dashboard screen (Service Visits this Week tab with the Monthly icon selected)
Figure. Dashboard screen (Service Visits this Week tab with the Weekly icon selected)