Users can login, sign up, schedule a demo, or ask for help from the main ConnectCare screen at: https://connectcareims.steris.com/.
This article is focused on how to Sign Up to be a new ConnectCare user.
Here are the steps to Sign Up:
1. Go to https://connectcareims.steris.com/.
2. Click on "Sign Up" in the top right corner under the STERIS logo.
3. Complete the required fields, add an optional note, and click the SUBMIT button.
4. The data you entered on the form will be routed to a Customer Care Specialist for review. You will be contacted using the email you provided with further details and login information, including a temporary password.
If you have any questions in the meantime, please reach out to Customer Care:
- By phone:
- North America: 1-800-783-9251
- Europe: 01332 387 100
- By email: Customercarespecialists@imsteris.com
Troubleshooting Sign Up
If the screen displays an error, check the required fields, ensure the "Email" and "Confirm Email" fields match and click SUBMIT button.
If the error persists, this could be because of mismatched data, invalidated data, or that you already have a ConnectCare account. Please reach out to Customer Care or submit a Technical Support request here.