This article focuses on how to invite colleagues from your organization to ConnectCare. 

 

1. Click the 'Invite User' icon in the top navigation.


 

2. Complete and submit the 'Invite User' form for the colleague you would like to invite to ConnectCare.

  • Enter the invited user's first name, last name, and email address. Note: Ensure you use the invited user's organization or company email address. ConnectCare does not allow webmail domains such as Yahoo, Gmail, Hotmail, etc. 
  • Select the Facilities to which you would like to invite the user. Note: You will only be able to invite a user to the facilities that you have access to. If the invited user needs access to a facility not shown in the drop-down list, you can reach out to ConnectCare Support. 
  • Once all the required fields are complete, click the “INVITE” button.  


 

 3. Once submitted, a success message will appear confirming the 'Invite User' request was sent to the organization’s ConnectCare Admin and to ConnectCare Support. 

 


4. If approved, the user will be added and sent a 'Welcome' email from ConnectCare with instructions on logging in. 



Call center with solid fillNeed help? Email us at connectcare_support@steris.com.