STERIS Business Systems

Resetting Your Password from the Login Screen If you have forgotten your password or want to reset it, perform the following steps. Also, use these steps w...

Resetting Your Password from inside the ConnectCare Service Portal You can change your password using the Forgot Password link on the Login screen, or, onc...

Changing Passwords of Other Users Users must change their own passwords. For more information, refer to either of these help topics:   Resetting Your Pa...

Logging Out of the ConnectCare Service Portal To logout of the ConnectCare service portal, perform the following steps. These steps describe the recommende...

Adding a New User Before anyone can access the ConnectCare service portal, an account must be created for that individual. The account contains information...

Deleting a User’s Account Only your STERIS ConnectCare Support Team can delete a user’s account. This is permanent. The account cannot be reactivated. To d...

Disabling a User’s Account If you have administrative privileges, you can prevent a user from logging into the ConnectCare service portal. Perform the foll...

Updating User Information If you have administrative privileges, you can change information in other users’ accounts. Examples of when this might be done i...

Manage Account Screen (Profile tab) The information under the Profile tab allows you to see how your account is setup, including: telephone number, email a...

Manage Account Screen (Account tab) The information under the Account tab describes your company’s account. It contains information such as: your company’s...