Manage Account
Adding a New Department Name You may be able to add new departments, depending on how your account was setup. Steps Step 1. Click on the Welcome link. A...
Wed, Mar 13, 2024 at 10:28 AM
Alarm Contact List When an alarm is triggered by any equipment in any of your company’s facilities, users in the Alarm Contact list receive an alarm notifi...
Wed, Aug 24, 2022 at 6:14 PM
Changing a Department Name You may be able to change the name of a department, depending on how your account was setup. Both users and equipment are as...
Wed, Mar 13, 2024 at 10:29 AM
Changing the Company Logo You can customize the logo located below the Welcome link. The default logo is the ConnectCare logo (). You can change it to your...
Wed, Aug 24, 2022 at 5:43 PM
Deleting a Department Name You may be able to delete the names of departments, depending on how your account was setup. Steps Step 1. Click on the Welcom...
Wed, Mar 13, 2024 at 10:30 AM
The information under the Account tab describes your company’s account. It contains information such as: your company’s address, primary contact in your com...
Thu, Oct 13, 2022 at 3:34 PM
A list of all users in the ConnectCare service portal displays when you select the Users tab. This screen allows you to view information about each user and...
Thu, Oct 13, 2022 at 4:57 PM