Follow the steps below to cancel a requested loaner.
1. Click on 'Orders' in the left navigation. Click on 'Loaner Request' in the menu.
2. Once you are on the 'Loaner Request' grid view, identify the request you wish to cancel. Click 'Cancel' on that row.
Note: The 'Cancel' option only appears on rows where the loaner is eligible to be cancelled.
3. The system will ask you to confirm the loaner cancellation. Click 'Yes' to continue with cancellation. Click 'No' to abort cancelling the loaner request and return to the 'Loaner Request' grid view.
4. Once confirming, you will be directed back to the 'Loaner Request' grid view. Note: Once you cancel a loaner request, you may see the 'Request' button again on the row (if it's still eligible), and a loaner can be requested again.
