STERIS Business Systems

There are several points of entry to begin a Service Request for Instrument Management Services (IMS): "Request Service" quick action icon in th...

This article focuses on how to create a Service Request from the quick action icon in the top navigation; and add a Serialized item to it that is NOT in yo...

To approve an estimate or quote, follow the steps below: 1. From the Dashboard, click on the 'Estimate Approval Needed' tile. 2. Once o...

1. From the Dashboard, click on the PO Number Required tile. 2. The Purchase Orders Required grid view will be displayed. Locate the Order or SR...

There are several points of entry to begin a Service Request: "Request Service" quick action icon in the top navigation "Create Service Re...

To request a loaner to use while your device is being repaired, follow the steps below. 1. Click on 'Orders' in the left navigation. Click on &#...

Follow the steps below to cancel a requested loaner. 1. Click on 'Orders' in the left navigation. Click on 'Loaner Request' in the menu....

Loaned items can be returned at any time to STERIS. To return a loaner, follow the steps below. 1. From the Dashboard, click on the 'Loaners due ...

Items eligible for Rapid Replace can be requested during Service Request Creation.  To request a Rapid Replace, follow the steps below.   1. During Servic...